How it works

Every project gets a visible next action.

The PNM process is designed to reduce ambiguity without hiding the fact that jurisdictions, transactions, professionals, and applicants have different responsibilities.

  1. Listen

    Start with the blocked decision

    Share the business event, location, jurisdiction, known approval or license, current status, and real milestone. Do not send private case documents through the public form.

  2. Scope

    PNM reviews and scopes the work

    Sherrie reviews the intake, clarifies missing facts, and confirms whether and how PNM can help. A website submission is not an engagement, filing, or approval.

  3. Map

    Build the responsibility map

    The matter is organized by agency, participant, dependency, requested item, deadline, and next action. The owner, applicant, escrow team, professional, PNM, and agency keep distinct responsibilities.

  4. Coordinate

    Coordinate and prepare

    PNM coordinates the agreed research, forms, supporting facts, follow-up, or hearing preparation. Client and professional review happens before actions that depend on their authority or expertise.

  5. Authorize

    Stop at the human checkpoint

    Required signatures, attestations, payments, representation approval, and agency submissions remain human actions. An agent may prepare facts only where a real platform capability and authorization exist.

  6. Track

    Track status through the next milestone

    PNM keeps the client-safe record focused on what is complete, blocked, requested, and next. Scope can be updated when the matter changes.

Authority boundary

Preparation and authorization are not the same.

PNM’s current public website can accept a project brief. It does not provide a public client-status API, document upload, signing, payment, or agency-submission capability.

Read the exact agent and API capability record
May prepare for reviewMust remain human
Intake facts within scopeSignatures and attestations
A document list or draft factsPayments and representation approval
A request for human reviewAgency submission and approval of agent work

Next checkpoint

Start with the decision in front of you.

Share the location, business, approval, or transaction question. PNM will review the facts and identify the next useful conversation.